SBTC, ETR: 1.5 mins
Transforming Talent Management.
Best in class talent management solution.
Working with a multinational company employing
thousands of employees in multiple countries around
the world. SBTC were brought onboard to deliver our
expertise in Business Process Management (BPM).
The lead PMO consultancy contracted Social Business Technologies Consulting to
review and document the business processes alongside delivering a solution that
addressed the business need of making the core processes more efficient.
The goal being to further transform the contingent labour engagement programme.
A key outcome from the “Process Efficiency” workstream was the streamlining of core
Identifying, mapping and documenting the processes to enable the identification of
potential efficiencies and improvements including the variances across the piece.
Improving process efficiency and Reducing organisational risk.
Countries where the programme operates had organically developed disparate
processes for engaging labour.
The inherent business risk was ensuring all employees (permanent or contingent)
were compliant with regard to employment policies, regulations and working
Achieving this involved identifying steps in the end to end process where efficient
ways of working could be introduced from requisitioning and onboarding through
to renewal/offboarding of contingent labour.
Transforming contingent labour engagement.
Outcomes from the process discovery and development work included:
Discovering the current state (As-Is) processes that currently exist.
Working with directors, managers, senior staff and partner organisations to develop prioritized core processes, producing a standardized end-to-end process.
The proposal of short and medium-term recommendations for optimizing the end to end processes.
Validated with partners that the standardized processes for contingent labour engagement could operate across their operating markets.
The streamlined future state (To-Be) onboarding process was scheduled for a pilot with a view to full rollout across their operating markets.
BPM activities commended as a great initiative and milestone for the company the by Programme Manager.
Mr T Says:
At SBTC our customers are businesses who want to change the way they do things.
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