Tools and techniques
What we do:
Realign (analyse and design) technologies into a configuration that will support proposed changes to the company.
How do we do this?
Analyse operational and information/digital systems, develop requirements, rebuild/modify systems.
Our approach:
Project definition
User requirements
System requirements
Analysis and design
System build and test
Implementation and training
Operations and maintenance
We have helped customers analyse operational and information/digital systems, develop requirements and rebuild/modify systems to support changes in the business.
BSD – Business Systems Design (SDLC & ITIL):
BSD1: Project definition (Investigation)
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BSD2: User requirements
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BSD3: System Requirements
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BSD4: Analysis and design
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BSD5: System build and test (programming)
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BSD6: Implementation and training
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BSD7: Operations and maintenance
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BSD8: ITIL (Information Technology Infrastructure Library) / ITSM (Information Technology Service Management)

BSD1:
Concept Proposal / Business Case / Project Brief Project Scope Statement BSD2: Project Management Plan Risk Management Plan Change Management Plan Communication Management Plan Stakeholder Management Plan Staffing Management Plan BSD3: Functional Requirements Document Test Master Plan BSD4: System Design Document Conversion Plan Implementation Plan Operations Manual, System Administration Manual, Maintenance Manual Training Plan (unit, integration, system, user) User Manual development BSD5: Software Development Document Integration Document Test Analysis Report, Test Analysis Approval Determination Test Problem Report BSD6: Version Description Document Post-Implementation Review Report BSD7: Disposition/Close Plan, Business as Usual report BSD8: ITIL/ITSM. Service Strategy, Design, Transition, Operation, Improvement