Tools and techniques
What we do:
Realign (analyse and design) technologies into a configuration that will support proposed changes to the company.
How do we do this?
Analyse operational and information/digital systems, develop requirements, rebuild/modify systems.
Our approach:
Project definition
User requirements
System requirements
Analysis and design
System build and test
Implementation and training
Operations and maintenance
We have helped customers analyse operational and information/digital systems, develop requirements and rebuild/modify systems to support changes in the business.
BSD – Business Systems Design (SDLC & ITIL):
BSD1: Project definition (Investigation)
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BSD2: User requirements
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BSD3: System Requirements
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BSD4: Analysis and design
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BSD5: System build and test (programming)
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BSD6: Implementation and training
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BSD7: Operations and maintenance
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BSD8: ITIL (Information Technology Infrastructure Library) / ITSM (Information Technology Service Management)
BSD1:
Concept Proposal / Business Case / Project Brief Project Scope Statement BSD2: Project Management Plan Risk Management Plan Change Management Plan Communication Management Plan Stakeholder Management Plan Staffing Management Plan BSD3: Functional Requirements Document Test Master Plan BSD4: System Design Document Conversion Plan Implementation Plan Operations Manual, System Administration Manual, Maintenance Manual Training Plan (unit, integration, system, user) User Manual development BSD5: Software Development Document Integration Document Test Analysis Report, Test Analysis Approval Determination Test Problem Report BSD6: Version Description Document Post-Implementation Review Report BSD7: Disposition/Close Plan, Business as Usual report BSD8: ITIL/ITSM. Service Strategy, Design, Transition, Operation, ImprovementI would like to thank all the staff for their hard work in ensuring a smooth transition and also the Project team who have worked behind the scenes to deal with important issues such as file storage, scanning of files, IT systems etc. A good joint effort! We still have much to do to develop the service and ensure we are inspection ready but we are making progress.
The free technologies identified have proved to be fit for purpose and sufficiently robust to support the roll out of the on-line referral process to other providers. Further roll-out had been deferred pending the outcome of a local review of VCS Support Services.
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